HELP DESK

Find the right help resource. There are different help desks for child care professionals and programs, each with a different focus.

QUESTIONS ABOUT TRAINING IN DENVER?

For Denver County child care providers and other types of early childhood professionals with questions related to:

Contact: helpdesk@denverearlychildhood.org

QUESTIONS ABOUT COLORADO SHINES QUALITY IMPROVEMENT?

Contact the Colorado Shines Help Desk

Email:  cdec_coshines@state.co.us

Call:  844-447-4441 Option 1

 

QUESTIONS ABOUT USING COLORADO SHINES PDIS?

Your Quality Navigator can answer questions about required training and voluntary credentials in the Professional Development Information System (PDIS). If you need help using the PDIS, email PDIShelp@cde.state.co.us or call 1.844.447.4441, option 2, or visit Colorado Shines PDIS.

The PDIS online resources for answers to common PDIS questions related to:

  • Logging in
  • Finding courses
  • Registering for training
  • Viewing credential scores
  • Uploading documents for credentials

CONTACT US

If you aren’t sure where to start, contact us and we can help.